Terms & Conditions

Welcome to Aesthetic Perfectio Studio & Training (Pty) Ltd. We are committed to providing you with the best skincare services and ensuring a safe, enjoyable experience.

Please read our Terms and Conditions carefully before booking your appointment.

1. Booking and Appointment Policy

All appointments must be booked in advance via phone, online booking system, or in person.
A valid contact number and email are required to confirm your booking.
Appointments are subject to availability. We recommend booking early to secure your preferred date and time.
Cancellations or rescheduling must be made at least 24 hours prior to the appointment. Late cancellations may incur a fee.

2. Pricing & Payment

Prices are listed on our website or at the reception. All prices are inclusive of applicable taxes unless otherwise stated.
Payment is due at the time of service. We accept cash, credit / debit cards, and digital payments.
Any additional treatments or products purchased will be charged accordingly.

3. Late Arrival Policy

Please arrive at least 10 minutes prior to your scheduled appointment.
Arrivals more than 15 minutes late may result in a shortened session or rescheduling, and full payment may still apply.

4. Health and Medical Conditions

Please inform us of any allergies, skin conditions, or medical issues prior to treatments.
If you are pregnant, nursing or have any health concerns, consult your healthcare provider before booking.
Certain treatments may be unsuitable for specific skin conditions or health issues. Our staff will advise accordingly.

5. Cancellation Policy

Cancellations made less than 24 hours before the appointment may incur a fee to 50% of the scheduled service.
No-shows will be charged the full price of the scheduled treatment.

6. Liability and Skin Reactions

While we take all precautions, skincare treatments may cause temporary redness, irritation, or allergic reactions.
Clients are responsible for informing staff of any adverse reactions resulting from pre-existing conditions or post-treatment care.

7. Gift Cards and Promotions

Gift cards are non-refundable and cannot be exchanged for cash.
Promotions and discounts are valid only during the specified period and cannot be combined unless stated otherwise.
Lost or stolen gift cards will not be replaced.

8. Personal Responsibility

Clients must follow pre-and -post treatment care instructions provided by our staff.
Any misuse of the facilities or disruptive behavior may result in refusal of service without refund.

9. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
Continued use of our services indicates acceptance of the current Terms and Conditions.

Thank you for choosing Aesthetic Perfectio Studio and Training (Pty) Ltd.

We look forward to helping you achieve your skincare goals.

Please contact us at 0790794202 if you have any questions or concerns.